Call Centre Training: Mission and Vision

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What are vision and mission and how they are important for your career’s growth and overall success?

Either you are an individual or a company; you would not be able to grow if you have not set your mission and vision yet.

People without clear sets of purposes and goals have not any destination. So, you have to come with a clear vision and mission, if you want to grow successfully.

Mission and vision have a key importance. Your mission defines your objectives and approach to reach those objectives, whereas, vision describes your desired future position.

Elements of Mission and Vision Statements are often combined to provide a statement of a person or company's purposes, goals and values.

During your call center career, how you would be visionary? Watch this video by skills trainer Muhammad Akmal to learn about how to set your mission and vision statement.